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Terms and conditions of sale

Unless otherwise specified on the TDR360 website (tdr360.com), the following conditions apply to all orders placed.

1. Sales Tax
Sales taxes are applied in accordance with the tax regulations in force in the province of Quebec, Canada, according to the billing address.


2. Refund and Cancellation Policy
Products may be returned for refund within 3 days of receipt.
Shipping and handling charges are non-refundable.
Returns must be made in their original, unused condition and with the original packaging.


3. Products Damaged in Transit
If you receive a damaged product, please send us a photo of the product to service@tdr360.com so that we can approve the return.
After approval, you must return the damaged product by mail.
A new product will be sent to you once the return has been processed.


4. Terms of payment
We accept payment by credit card via MasterCard, Visa or American Express.
Your order will be shipped upon receipt of full payment or if for custom orders within 6 to 7 business days following payment.


5. Further information
If you have any further questions about our terms of sale or your order, please do not hesitate to contact us by telephone at 1-877-910-2803 or by e-mail at service@tdr360.com.